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The industries of business and technology are always evolving and there are constantly new technologies emerging which people get excited about.

It is rare however that these technologies ever end up making an impact on a global scale. Most are trends or fads that get hot for a while, and then fade off as the next big thing emerges.

But every so often we see a technology come around that is obviously going the change the game in a big way for a long time. Enterprise Artificial Intelligence (EAI) is one of those technologies.

EAI can be used to help run a business and perform tasks that have historically been carried out by human employees. Not only that, but EAI can execute these tasks much better than people can.

You can imagine how business out there right now have dozens of employees on their payroll who are performing tasks that could easily be automated with the right technology. EAI is that technology and if you consider yourself a business leader, it's time to pay attention.

Let's take a closer look at the reasons why EAI demands your respect if you want to get ahead in your industry.

Not long from now, the average customer is going to be able to easily tell whether or not an interaction that they are having with a company is being powered by artificial intelligence, or whether it isn't. And that's not referring to the terrible clunky phone trees you have to go through with many customer service lines.

In fact, the way that they will be able to tell whether or not your company is using AI for customer service is if your service is notably better. EAI allow companies to offer a more personalized and convenient experience for customers. This can be compared to trying to pay your bills via paper over the counter versus using a mobile app. EAI will enable your employees to be more focused on your customers and your businesses revenue generating activities rather than outdated back office processes.

It's a cold hard fact that EAI is going to require the redistribution the energies of thousands upon thousands of jobs when it finally gets up to speed. Thankfully those jobs will be among the most repetitive, soul-crushing, thankless roles. These are jobs that deserve to be performed by EAI.

There will then be a resulting surge in jobs that actually require the abilities, senses & skills of humans that artificial intelligence does not and may not ever have the ability to do.

In order to put this in perspective for you, let’s take a look back at the “Luddites”, and how history is truly repeating itself. The Luddites were a group of English men and women who existed on the cusp of the industrial revolution.

They were known for actively destroying and protesting against the use of weaving technology, which was used to get around standard labor practices at the time. What the Luddites didn’t know was that resistance was futile and that they would become extinct, because they refused to adapt.

As we enter another technological revolution with EAI, there will be modern-day Luddites as well. As history shows, you do not want to be on the opposing side of technology, because efficiency will always prevail over antiquated ideas of fairness. Roles delivering real (revenue generating) value for the business will be of much more importance in the near future, and this will make the employment experience more empowering for the average worker.

The only way to avoid being crushed by the turning wheels of technological progress and EAI is to go WITH the flow, not against it.

Investors tend to place their trust in companies who look to be scalable & going places. Once EAI comes around the only place companies without it will be going is downhill. A business that has adopted EAI for all of its back-office processes will be at a significant advantage. They will be able to discover opportunities for creating value at a much faster rate and at a reduced cost.

Every business goes through something called the “S” curve as it progresses. The bottom of the “S” curve represents the typical starting financial point of your company.

First, you invest a ton of money, time, and effort into your business, and you get almost no return back. Then as you start to build momentum you start to see a financial upswing for your company.

First, you invest a ton of money, time, and effort into your business, and you get almost no return back. Then as you start to build momentum you start to see a financial upswing for your company.

The success of your business will hit a plateau eventually, and it will start to gradually decline if you keep the same strategy & business plan in motion forever. If your business has been making the same amount of profit or loss for the last 3-6 months then your business has hit some form of plateau. If your business has been achieving the same result for the last 12 months you could be just waiting for extinction.

If your business has hit a plateau you need to think outside the box, and make ANOTHER investment into something that’s going to take you to the next level, and give you an edge over your competition. EAI could be that solution.

When all things are equal, having EAI in place is sure to net serious returns on investment (ROI). The same way that better informed, smarter people tend to be more successful in life, smarter and better-informed businesses are going to thrive. Investors know that EAI is the way of the future, and so should you if you want them to trust you with their money.

EAI can be compared to the internet, it's going to be that game-changing pivot that every business will need to compete. Imagine a company in today's world who was trying to run their business without using the internet at all. They would be looked at like they were crazy and would gain no traction in this fast-moving global economy. At a very minimum, they would face very difficult and unnecessary challenges with their investors, employees, and customers. At worst, they would go out of business in a week. That’s what it’s going to be like when EAI really starts taking off.

Innovation has always been the key to becoming the next big thing, and with EAI your ability to innovate & evolve will create the required mote around your castle that cannot possibly be breached …..that is the future………or so it was…….

Now that you know about EAI and how it can impact your business, let’s get into the details of what kind you should choose. There are already a lot of “off-the-shelf” software as a service (SaaS) products.

That means pre-designed software that is owned exclusively by its parent company. These options may be cheaper and seem more appealing at first. While this line of thinking could be tempting, it’s best to put it out of your mind. Customized EAI is specifically tailored to meet the needs of your business.

Let’s take a look at the pros of a customized EAI, and why it’s far superior when compared to off-the-shelf products.

When you get an EAI program custom made for your business, the benefits are substantial. Not only are you free to develop the product for you exact business needs but it will also create much more long term value (equity) for your business.

With an off-the-shelf, software as a service (SaaS) product, you’ll be hamstrung by the whims of its creator. Whoever owns the technology will be able to change it, put the fees up or even at worst discontinue it at a moment’s notice.

They might discontinue features or add new ones which aren’t relevant to you. The updates will automatically appear on all versions of the technology they were added to. This could progress or “deteriorate” your business processes so much that it leaves you with a program that no longer suits the needs of your business that you paid a lot of money for. With customized EAI, you can add or discontinue features as you see fit. It will never go “out-of-date” and you will ALWAYS be in control of your businesses destiny.

Naturally, the initial cost for customized EAI will be higher. But when you factor in all the ways it will save you money the return on your investment will be paid in full before you know it. The costs of customizing off the shelf products (even if the owner will agree to the change) tend to be far more costly (10 times in my experience) than just adding to or modifying your own product

Hackers love large audiences, so they tend to attack the most popular platforms. They design viruses to do the most amount of damage in a generic way. If your EAI has been designed and developed specifically for your company the risk of your technology being both targeted and affected by hackers will be reduced

Off-the-shelf software can be rigid, and in most cases unable to adapt quickly with the growth of your company. Even if the owner of the off-the-shelf software accepts your suggested changes their time frames for making these changes can sometimes take years. With customized EAI your technology will evolve as and when your business evolves.

Your technology needs to seamlessly integrate with all of your business processes and systems. Customized EAI will be able to do this. The likelihood of two businesses having exactly the same business processes and systems as each other, even if they are in the same industry, is highly unlikely. Simply put, off-the-shelf products are for the masses. They are designed to please 80% of the public, and as such may be missing that critical function your company needs. Have you ever found yourself saying “I just wish it could do this one thing”? An off the shelf product is almost certainly going to come with features you don’t want or need, and will be missing other things you didn’t realize you needed until it was too late.

If you rely on an off-the-shelf software product that is available to your competitors how does this improve your competitive advantage? Why not customize your own EAI product that meets your business requirements then license it to your competitors? Now that’s a real competitive advantage!

Almost all companies get to a stage when a specific software platform is needed to support their ever-changing business needs. Some companies simply choose to save money and effort by going with an off-the-shelf solution. The reasoning here is simple: Either most companies just don’t understand where to start or they don’t understand the “real” cost or lost opportunity by adopting an off-the-shelf product.

It is true that customized software requires time and effort but, as we have seen, it brings an impressive number of benefits. The customized EAI will always be tailored to your exact business needs and will function just the way you want it to saving you time and money. This attribute will inevitably allow you to operate your business with maximum efficiency.

Whether you’re a businesses owner or a dedicated employee always seeking new methods of operating that are less expensive, faster and overall more productive,you should consider talking to the experienced Entriprise AI team at Outsourced Global Limited.

Almost all companies get to a stage when a specific software platform is needed to support their ever-changing business needs. Some companies simply choose to save money and effort by going with an off-the-shelf solution. The reasoning here is simple: Either most companies just don’t understand where to start or they don’t understand the “real” cost or lost opportunity by adopting an off-the-shelf product.

It is true that customized software requires time and effort but, as we have seen, it brings an impressive number of benefits. The customized EAI will always be tailored to your exact business needs and will function just the way you want it to saving you time and money. This attribute will inevitably allow you to operate your business with maximum efficiency.

Whether you’re a businesses owner or a dedicated employee always seeking new methods of operating that are less expensive, faster and overall more productive,you should consider talking to the experienced Entriprise AI team at Outsourced Global Limited.